1. Who we are
This policy applies to the website operated at phythraxdhex.world by Phythraxdhex, located at 536 Rosewill Valley Road, Rosewill 7975, New Zealand.
Contact: business@phythraxdhex.world | +64 21 959 699
2. What data we collect
We may collect the following categories of personal data:
- Contact form data: name, email address, and any message content you submit voluntarily.
- Usage data: IP address, browser type, pages visited, referring URL, and timestamps — collected via server logs or analytics tools where consent is given.
- Cookie data: preferences and consent choices stored in your browser's localStorage. See our Cookie Policy for details.
3. How we use your data
We use your data for the following purposes:
- To respond to enquiries submitted via the contact form.
- To understand how visitors interact with the site and improve its content (analytics, only with consent).
- To comply with our legal obligations.
4. Legal framework and lawful handling
We handle personal information in accordance with the New Zealand Privacy Act 2020. Where overseas privacy laws (including GDPR) apply, we also aim to meet those requirements.
- Consent — for optional analytics or marketing cookies and where you voluntarily submit contact form details.
- Legitimate interests — for basic site security, fraud prevention, and maintaining site functionality.
- Legal obligation — where retention or disclosure is required by applicable law.
5. Data retention
Contact form data is retained for up to 12 months after the enquiry is resolved. Server logs are retained for up to 90 days. Cookie consent records are retained for up to 12 months. You may request deletion at any time (see Section 8).
6. Data sharing
We do not sell your personal data. We do not share your data with third parties except:
- Service providers acting as data processors on our behalf (e.g., hosting, analytics), bound by data processing agreements.
- Where required by law or a court order.
7. International transfers
If any third-party provider transfers data outside New Zealand or the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
8. Your rights
Under the New Zealand Privacy Act 2020 (including rights to access and correction), and under GDPR where applicable, you may request to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing.
- Withdraw consent at any time without affecting the lawfulness of prior processing.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at: business@phythraxdhex.world
If you are not satisfied with our response, you can contact the New Zealand Office of the Privacy Commissioner: privacy.org.nz.
9. Data security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All data is transmitted over HTTPS.
10. Children
Our website is intended for a general audience and is not specifically directed to children. We do not knowingly collect personal information from children without appropriate consent from a parent or guardian where required.
11. Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
12. Contact
For any questions about this policy or your data, please contact:
Phythraxdhex
536 Rosewill Valley Road, Rosewill 7975, New Zealand
business@phythraxdhex.world | +64 21 959 699